Chestnut Primary Logo

Worcestershire's biggest & most experienced team of school ICT specialists

Chestnut Infrastructure

Chestnut Infrastructure was born in 2021 by Daniell and James, two local authority IT technicians who were on a mission to bring back trust, transparency, and genuinely helpful ICT support to the schools of Worcestershire.

Fast forward to today, and that small idea has grown into the region’s leading education ICT provider. We now support over 90 schools, employ a team of 20+ amazing humans, and deliver full-spectrum ICT services across three counties. All from a business that started in the back of a garage.

Why schools choose us

We understand schools – the pressures, the budgets, the mission to give kids the best shot at learning. Every member of our team is local, passionate and skilled. We offer real support from real people who actually care.

We’re here to make ICT one less thing for you to worry about.

IT School Services Worcester Chestnut Infrastructure

Building lasting relationships

We’re not just about fixing things when they break. We’re about building lasting relationships, spotting future needs, and helping schools stay one step ahead in a fast-moving digital world.

But don’t take our word for it – ask the schools we work with. They’ll tell you everything you need to know.

Our Services

Technical service level agreements

Technical Service Level
Agreements - SLAs

Simple, Scalable and Affordable expert support, proactive guidance and specialist services tailored for education.
- Unlimited helpdesk support
- Dedicated account management
- Strategic ICT planning
- Unlimited ICT recycling
Learn more here
ICT support

Technology Partners:
Your Onsite ICT Experts

Dedicated, professionally trained Technology Partners providing consistent, high-quality onsite technical support.
- Regular onsite visits
- Proactive monitoring and maintenance
- Responsive onsite troubleshooting
- A dedicated point of contact
Learn more here
Education broadband

Education Broadband:
Security You Can Trust

Broadband purpose-built for education - fast, reliable connectivity with layered security and expert support & cybersecurity.
- Best-in-class connectivity
- Security that exceeds expectations
- Advanced URL safeguarding
- Experienced broadband team
Learn more here
VoIP phone solutions

VoIP Phone Systems:
Cloud-Based Control

Our VoIP systems offer more flexibility, more control, and better value than legacy phone lines designed specifically for schools.
- VoIP platform is fully cloud-managed
- All-Inclusive Licensing
- Keep Your Existing Numbers
- Onsite Setup & Training
Learn more here
Wired Data cabling

Infrastructure
& security

Wired Data cabling, wireless solutions, security solutions, CCTV, sign-in apps, and even mobile phone contracts & handsets.
- Structured cabling
- Cutting-edge wireless solutions
- CCTV Solutions
- Sign-In Solutions
Learn more here
Audio Visual

Audio Visual Solutions
classroom technology

Elevate classroom engagement, support educators and deliver reliable performance in both teaching spaces and schools.
- Interactive panels
- Projectors for large spaces
- Audio systems
- Maintenance & support
Learn more here
procurement

Procurement &
Software Solutions

From first quote to final delivery, our team handles every step to get the right price without compromising on quality.
- End-to-End procurement
- Hardware supply
- Software licensing & solutions
- Dedicated point of contact
Learn more here
Technical service level agreements

Technical Service Level
Agreements - SLAs

Simple, Scalable and Affordable expert support, proactive guidance and specialist services tailored for education.
- Unlimited helpdesk support
- Dedicated account management
- Strategic ICT planning
- Unlimited ICT recycling
Learn more here
Education broadband

Education Broadband:
Security You Can Trust

Broadband purpose-built for education - fast, reliable connectivity with layered security and expert support & cybersecurity.
- Best-in-class connectivity
- Security that exceeds expectations
- Advanced URL safeguarding
- Experienced broadband team
Learn more here
ICT support

Technology Partners:
Your Onsite ICT Experts

Dedicated, professionally trained Technology Partners providing consistent, high-quality onsite technical support.
- Regular onsite visits
- Proactive monitoring and maintenance
- Responsive onsite troubleshooting
- A dedicated point of contact
Learn more here
VoIP phone solutions

VoIP Phone Systems:
Cloud-Based Control

Our VoIP systems offer more flexibility, more control, and better value than legacy phone lines designed specifically for schools.
- VoIP platform is fully cloud-managed
- All-Inclusive Licensing
- Keep Your Existing Numbers
- Onsite Setup & Training
Learn more here
Wired Data cabling

Infrastructure
& security

Wired Data cabling, wireless solutions, security solutions, CCTV, sign-in apps, and even mobile phone contracts & handsets.
- Structured cabling
- Cutting-edge wireless solutions
- CCTV Solutions
- Sign-In Solutions
Learn more here
Audio Visual

Audio Visual Solutions
classroom technology

Elevate classroom engagement, support educators and deliver reliable performance in both teaching spaces and schools.
- Interactive panels
- Projectors for large spaces
- Audio systems
- Maintenance & support
Learn more here
procurement

Procurement &
Software Solutions

From first quote to final delivery, our team handles every step to get the right price without compromising on quality.
- End-to-End procurement
- Hardware supply
- Software licensing & solutions
- Dedicated point of contact
Learn more here

FAQ

We specialise exclusively in the education sector, supporting primary schools, specialist settings, PRUs, and multi-academy trusts. Everything we do is designed around the realities of running a school.

We offer fully managed IT support alongside infrastructure design and delivery, including:

  • Managed IT & support contracts
  • Wireless networks & switching
  • Broadband, filtering & safeguarding
  • VoIP & telephony
  • Structured cabling & fibre
  • Audio-visual & classroom technology
  • Strategic IT planning

Schools can use us for one project or as their long-term IT partner.

That’s entirely up to you.
Some schools move everything across to us, while others use Chestnut alongside an existing provider for specific projects like Wi-Fi upgrades, VoIP, or long-term IT strategy planning.

We’re happy to work collaboratively where it makes sense.

Yes, and that’s deliberate.
We’re a Worcestershire-based team supporting schools across the Midlands. Being local means faster response times, familiar engineers, and support from people who actually understand your school.

Our support agreements are clear and built for schools, no hidden extras or surprise invoices.

They typically include:

  • Helpdesk & remote support
  • On-site support
  • Proactive monitoring & maintenance
  • Strategic advice and planning

We’ll always explain exactly what’s included before you commit.

Absolutely, this is one of our strengths.
We work with schools to create clear, multi-year IT roadmaps covering things like Wi-Fi refresh cycles, server replacement, classroom technology, and budgeting, so you’re not constantly firefighting or reacting to failures.

Yes. Safeguarding, data protection, and resilience are central to everything we design and support.

We regularly work with:

  • Filtering & monitoring systems
  • DfE and Ofsted expectations
  • Secure network design
  • Backup, resilience, and disaster recovery

And we explain it all in plain English, no tech waffle.

It all starts with a conversation.

We’ll usually arrange a no-obligation discussion or site visit to understand your current setup, challenges, and priorities. From there, we’ll recommend practical, cost-effective next steps.